Purchase elsewhere if you want customer service. I?ve heard about customer complaints for years but didn?t experience it myself until recently. I purchased top of the line refrigerator stove dishwasher and microwave from Van Greedes and had nothing but problems with 2 of the units. The service people seem incompetent and are unpleasant at best while reception is little better. My recommendation is to avoid kitchaid and shop somewhere else entirely.
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