The reviews impressed me but boy was a wrong.
I walk in 15 minutes early and NO ONE is at the front desk so I sit and wait thinking the woman with a bride in the dressing room was the only worker. 10 minutes later a woman comes in and someone runs from the back. I stand up and let them know my time and that I was first. The other had no appointment but ""called to let them know she was coming in"". The lady goes to the back and grabs an employee who comes up and takes the woman with NO appointment. 10 minutes past my time the woman that came in after me leaves and instead of finally getting waited on the lady comes to the front desk, prints something, ignores me, and walks to the back where I never saw her again. Once again I'm left waiting with 2 employees doing NOTHING.
30 minutes past my time the bride originally there leaves and that sells person comes to me. NEVER apologizes to me and rudely lets me know I was early and the other bride was past her time. Apparently being 15 minutes early is a crime. Either way my appointment was 30 minutes ago so being early had nothing to do with it. The attitude from this lady was disgusting. I couldn't even look at the dresses because I was so upset with how i was being treated. Eventually I lied that i liked a dress she picked out just so I could go. I was wanting to cry.
If I didn't live an hour and half away I would've left once the person that came in after me was taken back but I do live far away. I came in expecting to find THE dress with great service and it was a horrible experience.
Pros: Nothing
Cons: Service, Dress Selection, Waiting 30 minutes past my appt
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