To Whom It May Concern;\r
My email was responded to right away and they also called me the same day. The appointment was made for the very next day and the technician showed up right on time. His name was Mr. Polo and he thoroughly explained the service and cost before he started. The carpet was cleaned professionally in a timely manner without the damp smell. I will use this company again in the future.\r
Sincerely, Michelle Nelson
Pros: Fast response and good customer service,
Cons: None known at this time.
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