Miguel Polo arrived promptly at 9:00 and phoned me to let me know he was outside. He came in, viewed the carpet to be cleaned, gave me an estimate, and began. He moved furniture and replaced it gently in the appropriate places, and worked very hard to get the pet stains out of the carpet. He even left some extra stain remover on the carpet in places that he couldn't get the color out! He refilled my ""bucket"" and even switched it to the ""pet stain"" one instead of the regular one. Great job and great guy! The carpet looks great and the room smells SO much better. I'd use him and the company again in a minute!
Pros: prompt, professional, thorough.
Cons: none!
more