I will recommend Kieth's to anyone who wants to see what truly terrible customer service is. It's laughable. You'll enjoy the stop even if you just happen to be passing by to a shop that actually want's your business.\r
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I read these reviews AFTER I visited because I couldn't believe it. I'm certain Kieth does this on purpose. There can be no other explanation. NONE. It's quite a show of disrespect.\r
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Had visited the Spears Web site that directed me to Kieth's for a Spears reloading manual.\r
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Walked in and stood. Didn't want to get in anyone's way. After all, there were three customers and three employees in the place. Stood there for about a minute waiting for someone to at least look up and acknowledge me. Didn't happen. I walked around looking the place over for any manuals thinking someone would say ""Hi"". Didn't see any manuals. No one saw me.\r
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I got tired of being ignored and I walked up to the girl putting stickers on stuff behind the counter. She was chomping away on her gum and yelling across the store; something about how Kieth told her to do it. Looking right past me, she doesn't even see me. I say ""Hi"" to her and ask if they have any reloading manuals. Without missing a chomp or even looking up she says ""No"".\r
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That was it. I was out.\r
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I remember walking down the stairs outside and thinking how TOTALLY unbelievable the whole thing was.\r
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Then I come here and read all the reviews about lousy customer service. I'm betting this is Kieth's claim to fame and that he's good with that. Hey, at least he's famous for lousy service world wide.\r
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Wad
Pros: Lousy customer service is entertaining
Cons: Don't carry Spears manuals even though Spears thinks they do
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