In response to Ms. Sottosanti's indignation, as our loyal customers and patients will attest, we do our very best to provide excellent service and selection at reasonable prices. As she herself says, when her glasses broke, she was very happy we accommodated her with new frames for her lenses in a matter of minutes and she was able to go back to work.
Pros: Provide excellent service and selection at reasonable prices
Cons: Unfortunately we have a landlord and expenses....
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