When I worked up our dream vehicle through USAA, word was sent out to all of the local dealerships. Kayla Jones was the first to respond and make contact with us via email. We also received a message from the dealership on our home phone. Around Memorial Day, we received information from Kayla about the sales that were going on around that weekend via email. Due to her persistence, I was sure she was the one that we wanted to work with. Having already had a good experience with Mac Haik when we purchased our Ford, it would be like we were coming back to an old friend. Kayla was more than helpful on the phone so I would not have to travel from Killeen and not find what I was looking for. She was very receptive to answering all of my questions and was well informed with her responses. When we came in, even in the heat, she remained professional and helpful. When it came to the paperwork, she was efficient to say the least. We decided to finance through the dealership for a better interest rate than we were getting at USAA and found Aaron in finance equally helpful and personable. All in all, another great experience was had by the Bark Family. Thanks Kayla!
Pros: Kayla Jones, Aaron, streamline process
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