Almost 5 min after I wrotea raving review, 9:00 am I called the salon to schedule highlights same day around 1:00 pm. About a min after I called and booked I realized I wasn unable to make it for the 1:00 and needed to cancel and reschedule. I called back and the line was busy.. 3 min later I called back and I spoke with the front desk and the young lady said ""Awe... I'm sorry we could have booked Marissa for that time, we will have to charge you the full amount for canceling.. $180 bucks!"" I replied... ""i just called 3 min ago..."" she replied back ""Yea, I know it's just policy, sorry!""
more