Called to cancel contract within the timeframe before it automatically renewed. They never sent the paperwork - after several follow-up attempts and even sent letter again attempting to cancel they never did. Months passed - received a bill for over $200 for service after the date I had specified it be cancelled. Threatened with credit collection agency. Called again - I was advised it was too late - call collection agency. More time passed - collection agency called - I called Trust again - they refused to discuss. Collection agency advised there's nothing I can do but pay (other than court). Now bill is $260 (fees were added). This is an disreputable firm - do not sign a contract with them. I paid and this is my only way to pass this on to others so it doesn't happen to anyone else.
Pros: Security system works
Cons: Dishonest billing practices
more