I am a new resident of San Antonio and like most consulted the internet for reviews of where to take my three dogs/children for grooming and their vaccinations. Upon consulting Acres North I was impressed by the receptionist, Linda, who displayed a genuine care and concern. I inquired the cost of grooming and the vaccinations, although higher than I expected, I elected for their health to have it done...Trusting in the information I was given. Upon returning to pick them up what was originally a quote of 68.00 total for the three shots and examination per pet, 50.00 grooming per pet, my final bill was 509.00! I was then told it is TEXAS STATE LAW every dog must have an examination in order to receive shots, not so, but to my horror, all three of my pets had knicks, cuts and were bleeding....I AM LIVID. It is not about the money as I put their needs before my own. It is about the complete DISHONESTY and INJURY to my pets. I will be seeking legal counsel. Owners beware!!!!
Pros: None
Cons: Dishonesty
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