(Part 1 (please read comments)) Unfortunately I cannot give 0 stars but my mother-in-law, husband and I had absolutely the most horrible experience possible tonight (5/14/2010) and will encourage readers to never visit this establishment. Please read about how horrible their customer service is and possibly illegal way they treat their employees (I will confirm with my lawyer and HR friends about the scenario I witnessed to see if legal action needs to be taken against the owners of this place).
We had asked the waiter named Benny what is the difference between all the different kinds of sharks fin soup that is served there and he glossed over the general characteristics of each and I expressed which kind it is that I was looking for (the kind that is served at most wedding banquets) because none that he described quite fit what I was looking for and he pointed me to the $15/person cup (there is another kind for $26/cup and 1 more other kind for almost $50/cup). I was fine with that and proceeded to order 3 cups for the 3 of us. It arrived and was not very impressive (seemed watered down) but we just figured "ok, we just won't ever order it here again because it just doesn't taste good."
Bill arrives at the end of our meal and we noticed that we were actually charged for the $26/cup kind, so we flagged the server down to inform him that there has been a mistake. Lo and behold they gave us the $26/cup one instead of the $15/cup one we had wanted --- couldn't tell the difference except that the kind we received (the $26/cup one) is extremely watered down and needed a lot of vinegar, salt and pepper to be added to give it any kind of flavor.
Pros: Nothing
Cons: HORRIBLECustomer Svc/Possible Illegal Treatment of Employees
more