I went in for a massage and haircut in hopes of a relaxing spa day-- what I got was the farthest thing from relaxing. I was 5 mins late and told that I could not have the full body massage I had reserved. Instead I got a 30 minute upper back massage and the masseuse did not seem to have any sense of where my tension was or how to get rid of it. She told me we had to cut it short so I wouldn't run late for my hair appointment. I sat waiting for my haristylist for 15 minutes. My 'haircut and style' lasted a grand total of 30 mins. She barely cut anything off and although I asked her to straighten it I left looking like I had just gotten out of bed. I had to come home and re-do my hair myself before I could go out...this was a horrendous experience. I left feeling angry and cheated out of over $100. I don't think the masseuse or hairstylist wanted to be there and they certainly weren't in tune with me. Horrible.
Pros: None
Cons: Workers don't want to be there
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