I've been charged for an equipment rental free for over a year. They insist that the modem I'm using is theirs, when I've had this old modem since before I moved to Hot Springs. They refuse to take off the equipment rental charge or refund me for the year I've been paying. I'm off contract, so I say if I can't get this taken care of I'll go elsewhere, and they just say "fine". \r
\r
Unfortunately, we have no alternative in Hot Springs, and they know that.
more