i couldn't agree more with the poor customer service comments! we have had nothing but problems with the "customer service". the problems that need to be fixed with the pool are simple and easy to resolve yet getting them to respond is so difficult and when they do they are so incredibly rude as if they are doing us a favor. i find it amazing that they have a business where they can cash a check for $60,000 and then turn around and be so awful leaving the customer with little recourse...UPDATE 1yr later....our pool is now going into it's 6th summer and our Hot Tub is has a leak and the tile and coping are both falling off AND we have to buy an entire new heating system. we were told by the two AWFUL men (the owners son and son in law) that NOTHING is still under warranty....so sad not even 6yrs old! one would think that they would be embarrassed by this and want to correct it. guess i should have listened to the warnings......everyone told us "swim mor....swim less" is what they
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