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VERY unsatisfactory - Review by citysearch c | Superior Moving & Storage

Superior Moving & Storage

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VERY unsatisfactory 5/31/2010

Got this company to move furniture on short notice from an apartment where a relative had passed away. Overall, the most unfriendly and least helpful movers that I have used. It wasn't that they cussed me out or anything, but their attitude was that everything seemed to be an imposition to them and they felt we were making their life difficult. It didn't help that when I made the arrangements on Saturday, I was told that the payment could be by cash or credit card. Then when the movers showed up, they said they would only accept cash because it was a Sunday and their office was close. I could understand that, but its not like we changed the schedule or anything. So after a trip to the bank we got the move done, and I'd say they were fair in terms of speed and knowing what they were doing. The last thing was that when we made the reservation for the move, the dispatcher said they could take a few pieces to the Salvation Army which was next to their offices, and send us the receipt for that. The moving guys treated this as just one more imposition on their time, and of course we never got sent a receipt. Would never use again, or recommend them. Pros: Got the move done without breaking anything Cons: Surly to deal with, did not do what they said they would do more
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