I had the misfortune of using them a couple times. The first time most of my possessions were wrapped up and put in personal storage so I didn't get to see the damage immediately and actually couldn't bear to see it anyway after watching them drop my piano head first off the truck. Anyhow, my husband wanted to use them again because he was ""familiar"" with them. although I disagreed he went ahead and scheduled them for our most recent move. As you know moving is extremely stressful and most of us have a small window of time to conduct a move. Date and time were set well in advance. However, less than 48 hours before the move date, they call my husband to inform him that they couldn't move us because another customer that was apparently moving that way cancelled!!! Ok, how is that our problem? We are repeat customers and that's it? Well, didn't that leave us in a pickle? We ended up having to scramble and find another mover which with such short notice paid a premium and lots of $$$$. I didn't care for how they handled the first move. Anything of value was damaged in one form or another. Unfortunately nothing of DH was damaged so he had no problem trying them out again. Changed his tune this time around. Honestly, this company should be out of business.
Pros: non
Cons: greedy, unreliable, treats everything like its unbreakable
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