My daughter's Gateway laptop had a keyboard issue which required replacement. In the process of replacement, the clip which locks the the keyboard cable to the connector was broken. I searched all over for this part or for someone who could install this part without success. Having seen commercials for the Laptop Guy I took it to them at Polaris. In short, they said they could fix it, they kept me informed about what they were doing, and they returned it to me working normally when no one else could. They even did a followup contact. We're very pleased and highly recommend them. I would use them again.
Pros: Excellent Communication, Quick Turnaround
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