The service we received for Friday-night dinner -- in a restaurant only half full -- was the worst I ever have had in a Charlotte restaurant... or perhaps anywhere. At one point, the waitress came over and just said, ""Oh, I forgot you all""; no apology, no nothing. One of our appetizers was not brought, I had to go TO the waitress to ask for something after being unable to get her attention for a long time, and it was MORE THAN AN HOUR before we got our entrees. I would have left, but both of us were very tired and decided just to wait it out.
I am surprised at the raves about the food, because ours -- the roast beef, shrimp, polenta and snow peas -- was unmarkable. Only the mashed potatoes were worth mentioning.
Pros: Uh... well... er...
Cons: Abyssmal service!
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