I have been living in an apartment they manage for four years, and am moving to another apartment also managed by K & B. Over the years I've had the ""regular"" problems, such as plumbing leaks or loose screens. ""Medium"" troubles - carpet worn-through in the hallway, bathroom floor mildewed, and BIG ones, over which they have no control, like being robbed. They have always responded in a way that made my family feel personally cared for, especially during tough times.
Pros: Listen well, respond quickly
Cons: I've not a clue.
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