Seven of us came out to Buffalo Brothers Pizza & Wing Company off of Capital Blvd to celebrate birthdays. It was the first time we had been there. We were told that appetizers were 1/2 off so we ordered three different ones with drinks. Two in our party ordered Chardonnay, which they were out of and the other one ordered a Sangria, which they said they no longer serve. Some at the table had coupons, which said one coupon per table but we asked could use them seeing as we had already been somewhat inconvenienced with our drink order. The waiter asked the manager and she said no. We asked to see the manager personally and very nicely explained our experience thus far thinking she would offer up some good customer serivce but not only did she say no but she was extremely rude! Once we were finished eating and the waiter brought us our bill he had to explain that the ""manager"" would not combine the (1) coupon with the 1/2 off appetizers, although the coupon was for an entree not an appetizer. Wish we had been told this from the beginning! We ordered alot of food and had a sizable tab to be treated so badly. The waiter was extremely apologetic and we felt bad for him. It's a shame to have a nice establishment with good food but because of poor management, it has cost them seven new customers.
Pros: Good Food and Nice Waiter
Cons: Manager Lacked Customer Service
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