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TERRIBLE CUSTOMER SERVICE STATED GOING OUT OF BUSINESS - - Review by citysearch c | Cowboy Supplies N Smokes

Cowboy Supplies N Smokes

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TERRIBLE CUSTOMER SERVICE STATED GOING OUT OF BUSINESS - 5/6/2010

Call previous retail where I use to purchase they stated orders for shipping had to go through this group. Called left message no return call. Called again and said I need to fill out proof of age and authorization form but did not take an order. Received forms via email and sent back immedately. End of day received a blank email and responded back but no response the next morning. Called again and then given the run around that I could not order two rolls of snuff but it needed to be 3 then it became 4. Then I asked when it would be shipped and the stated mostly next week. OK! Unless you live, eat, sleep snuff who, what one individual uses 4 rolls (20 cans) before it could be dry. No where in the documents sent did they specify the requirements of minumum purchase and then to state we are going out of business in June. Believe me I don't want to business we a company like this nor will I visit any of the there local retails if I ever visit Bosque Farms, NM again. Beware....you Pros: NOT A THINK Cons: CAN NOT FILL ORDER more
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