I always get a little nervous/self-conscious when going to a new salon, not sure if there is an uppity feel to it... no worries here!
This place is gorgeous, and trendy and could easily be the sort of place that gives you attitude -- but its not. There is just this great vibe there. The women that I encountered today were BEYOND nice.
1 -- I've only previously had my eyebrows waxed. Today I tried a lip wax. I was nervous. The waxxing service was surprisingly less painful, and quick, and professional, and the girl who waxed me was so nice and calming. And it looks great -- I don't know why I haven't done this sooner!
2 -- I left, happy with my service, only to realize I had locked my keys in my car!! Not only did the amazingly kind receptionist give me the number for AAA, but she welcomed me to stay in their lounge and gave me TWO glasses of wine while I waited! So nice.
It is hard to beat great customer service, and high quality services in such a nice atmosphere. Add on top people who are genuinely kind and go above and beyond to help you, and you have something to talk about. Urban Waxx does it right. I've sort of instantly fell in love with this place. I'm actually looking forward to going back to have a leg/bikini wax now!
Pros: quick, professional, amazingly kind
Cons: none that I could think of...
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