overall pretty good experience. nice people in sales and installation, very friendly. \r
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window seems pretty decent, can't wait to try it out this winter in the cold. salesman said that i'd probably see 40 - 60% energy savings with 3 pane, we'll see if he's right. \r
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took the install crew an extra 1/2 day because they ran into trouble, but other than that all went well.
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