I have purchased three sets of timre through them. Always had good service. Last rotation my brakes felt a littel spongy. I eplained that it may be time for new pads and asked the price. After they inspected the brakes, they explained that my truck was not ready for new brakes yet and they should be fine for several thousand more miles. What??? They just passed up a sale! But, they have me as a customer for as long as I live here. They now also have my grown children as customers. Other service companies, take note of this and see how it's done! This is the way to do business and keep customers.
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