I've been a tenant in one of Matel's buildings for over 15 years. I have had to live with their filth but didn't care because the East Village had always been a mess.
About 3 years ago when me and my wife had a baby we asked Matel to correct the housing violations. We have had many including lead paint throughout the apt, obstructions to the window to access fire gate and numerous rodent infestations.
When I asked them to fix the rodent problem...I have droppings in my oven and stovetop...they send an exterminator once a month who bangs on the door with a metal pole at Noon every Saturday. I have told them I am an observing Jew who doesn't allow exterminators in on the Sabbath and could they please send someone on any other day. They refused. Just today when I called to remind them of the problem, I spoke to a man named Sol he said I was venting for no reason over this.
They have no respect for anyone..they are also Jews..you would think they would know better.
Move in at your own risk!
Pros: The woman who takes the rent at the front desk is great!
Cons: rodent infested dirty buildings. poor service
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