I have been residing in Soho since the 80's. I have made numerous attempts to support this establishment and finally decided that they do not deserve my money. The reason is because I find the staff to be extremely rude not just in person but over the phone as well. They are either underpaid & angry taking their frustrations on customers instead of quitting the job, or they are all self made millionaires that do not need customers & they have Metropolitan Lumber just for fun. I really wish that they would move out or sale to descent people who do care about the business. I recently had a major renovation on my loft & made sure that none of the material was purchased from Metropolitan Lumber.
Pros: convenience
Cons: horrible service
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