I brought my 99 Jetta there because the battery was not charging. They held on to it for six hours and could not find anything wrong.
I brought it back two days later when the battery was discharged again. This time they found an alternator problem. I need the car running, so I had them do the repair. They quoted $350 for the alternator and $350 for labor. I can not find an alternator online that sells for more than $200 for this vehicle. Further, they have an online coupon for 10% off any one repair. They only applied the coupon to the labor and not the part.
The only thing positive I can say is the people are extremely friendly. They happily shuttled me to and from work. On the other hand, I could probably have gotten the car repaired somewhere else and taken taxis for less.
Pros: Extremely Nice
Cons: very expensive, not very competent
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