My worst sales experience ever! I'm 45 years old and have made quite a few auto purchases over the years, and by far my experience with Norman Chrysler was my worst, hands down. I purchased a car at 8:30 pm and by the next afternoon the check engine light was on. They refused to look at it without charging me a service visit. They claim they lost money on the deal and that I should have been happy to pay to repair the car which I had just purchased since I received such a great deal on the car. My cost was $14,700 for a 2008 Mazda with 60K miles, so I never felt that I received such a great deal, only a fair one, until I was stuck with immediate repair costs. I'm convinced that they knew of the repair problems and passed them on to me. When they say ""Nobody cars"", they really mean it!
Pros: nice looking lot - it all goes downhill from there
Cons: Dishonest sales mgr and no customer service after the sale
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