They have such poor service and will never admit if they are wrong, but are quick to take your money. I scheduled an appointment for my washer that is leaking and couldn't get an appointment for 2 weeks. I was scheduled for first morning appointment at 9. At 9:30 I called to see what time the tech was coming out and they said they didn't have me scheduled for today at all and I was scheduled for tomorrow (Tuesday) after 2:30. I mentioned that they messed up on the schedule and that the only day I could take off work is on a Monday morning. They had no concerns or care about meeting my needs even thou this was their error. I was so upset as now I need to take off tomorrow as well. Now days as hard as it is to keep a job I worry about the amount of time I have to take off work because of their screw up. They need to have someone who does the scheduling that is capable of it. This isn't the first time this has happened to me, but I didn't think it would happen again. Was I blind. After they fix my washer I have no plans of using them ever again for anything! I will ask around and go by word of mouth of someone realiable.
Cons: using them
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