They are awful! Just last Saturday at the farmers market an entire group had a discussion about the horrible service you receive at Hilton's... I do not for the life of me know how they are still in business... I also wait a few years in between visits in hopes it was just an off day for them, but no! They are consistently rude, year in and year out. I have found one way to get them to be nice though... Wear all your fanciest jewelry and your biggest diamond ring and they will run like a thoroughbred at the Kentucky Derby! And, it's a little bit of redemption to at the end tell them they don't have what you were looking for!
Shame on you Hilton's!
Pros: nothing that will make me set foot in there again.
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