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Disappointing - Review by citysearch c | Salty's On The Columbia River

Salty's On The Columbia River

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Disappointing 4/4/2010

My family had a reservation for Easter Brunch at Salty's. We were seated about 20-minutes late, but we maintained a pleasant and professional demeanor as we were seated and began our $45.00/person brunch experience. I wish that I could say that the management at Salty's maintained a similar professional & pleasant demeanor. After we had been enjoying our brunch for about 70 minutes, we were approached by a manager that told us we had expired our 1.5 hour limit and we needed to be leaving!!! Mind you, we were seated late and had NOT been there 1.5 hours. Additionally, when we told her that we were seated late and did not leave, she sent another manager over to bully us out of the restaurant... REALLY, this is FINE DINING?!?! I don't think so. Sorry Salty's, if you are going to claim to be & charge for fine dining - you need to put a higher emphasis on customer service. Perhaps you need to re-think your goal of serving 1700 guests in one day... your greed is compromising your ability to serve your customers. I am more than happy to pay for a nice Sunday brunch, but I expect to be able to enjoy my experience without being bullied out of the restaurant. This waterfront dining experience really missed the boat! more
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