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some food items suck and the owner doesen't care - Review by citysearch c | 888 Vietnamese Restaurant

888 Vietnamese Restaurant

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some food items suck and the owner doesen't care 4/22/2010

I ordered General Tso's chicken . The food came and we found the chicken under the sweet syrupy outer coating was completely STALE. We asked the waitress to change it. Round 2 , General Tso's chicken is back. But you guessed it... STALE again... The server did not really know what to do... Interestingly the manager did not even care to taste the chicken to find out what the problem was... We asked for our check left the whole food (it was as good as donating 10 bucks to 888 charity), but as a parting shot I wanted to see the owner who has the audacity to dish out such crap to customers.. He came and said that he got the chicken fresh and he has been selling tons of General Tso's all day long... Interesting!! Had a good impression about this place till today... Very bad service too.. A few days back the waiter had charged me 40 bucks for food worth 8 bucks... I was the only one in the restaurant so i wonder whose bill he mixed me up with... This place has become really sad ... unfortunate because it seemed to have potential.. eat if you are willing to compromise on freshness and quality or cant figure out any better place to go to.. If you still go stick to the green red or yellow curry only.. its a Vietnamese restaurant remember!!! Pros: good ambience Cons: chicken dish was stale, very bad customer management more
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