Trying to cancel monitoring service with this company turned into a nightmare! Account reps, accounting staff, and operations manager have been completely un able to help, and have taken RUDE to a new level. I used this company for two years, and had issues with my system install, accounting posted my payments to the wrong account, and after cancelling service, have been billed for months!! I have called to get resolved to no availe... The one time my alarm did get tripped in the time I had service, the company never called to make sure all was OK. STAY AWAY!!
Cons: Horrible customer service at all levels
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