I can't see myself continuing to donate to a place that WASTED monies on a call center conversion that doesn't work when I need to reach a live person for vet care. 314-951-1590 They are aware that there are problems, but have not changed it. Maybe their goal is to keep you on permanent hold!
Pros: adoption center is nice - with great staff and volunteers
Cons: can't speak/phone to anyone when you need vet service
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