Saturday, 2/27/10......After a relaxing getaway with my daughter we returned home to find a fair bit of water in our basement. Turns out our drainage pipe was clogged. Called roto-rooter who couldn't have responded quicker. Thank you! Within a very short time Kevin was at our doorstop. Kevin tried to first fix the problem with a less expensive option - which I appreciated very much. When that didn't work he informed me of the next step and also informed me of the cost up-front. He quickly went to get the truck he needed and within a short time had the drain pipe unclogged - yea! Kevin was quick to show up, professional and courteous in dealing with me, knowledgeable in my available options and finally, was quick to resolve the problem. I would certainly call roto-rooter again if I have another problem (hopefully not though!). I am also much more likely to call roto-rooter for a regular maintenance on this pipe to hopefully avoid this issue in the future. Thank you roto-roote
more