We have eaten at this IHOP several times and some times it is slow but it has never taken an hour to get our food. THe waitress was very nice. She let us know that the manager would take care of our tea. The tea was so sweet I could not drink it and had to ask for water instead. The manager ask how things were and I let her know that it should never take an hour to get a meal. She replied that she had cooks call in and they were short handed. She should have been helping out instead of socializing. It will be the last time I eat at this IHOP.
Cons: we waited 1 hour for our meal.
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