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I dont understand how this guy keeps his business open - Review by citysearch c | Santa Fe Gun Galeria

Santa Fe Gun Galeria

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I dont understand how this guy keeps his business open 3/19/2010

I live in the area of this business and I really try to avoid it at all costs. I have been in this business maybe 5 times over the course of 10 years, and every time I deal with this guy it never fails to amaze me of how bad of a businessman this guy is. His products are grossly overpriced, In example the same federal .22 550 box that goes for 15 bucks at walmart, this guy trys to sell for 50 bucks. the same Yugo 59/66 you can get at big 5 for $399.00, he is asking $650.00 for. I understand it is his choice to do so, but someone is unknowledgeble about gun prices is going to get severly ripped off by him. He also tries to rip people off that are selling guns to him. My friend got into a HUGE argument with this guy at one time. He was in there and there was a lady who was trying to get a gun appraised after her husband died and he tried to tell her a $1000.00 gun was only worth $350.00, and since he needs to make money he could only give her $275.00 for it, My buddy flat out called him a liar and told the lady how much it was really worth, this guy came unglued and screamed at my buddy to get the H*** out of his store. As far as customer service goes, it is absolutely HORRIBLE. What motivated me to write this review right now is, about 10 minutes ago I called him to see if he had any .303 british in stock, and this is how the conversation went:\r \r Me: Hi do you have any .303 british in stock?\r \r SFG Owner: (in a panic) Yea.. I think i have just a couple boxes left. (he always makes you feel like what you are intrerested in is in short supply)\r \r Me: Ok, cool, how much is it going for? \r \r SFG Owner: Um... im not really sure.\r \r Me: Ok... (pausing for a moment, expecting him to say, hold on let me check, but nothing)....ok um, so you dont know how much something is in your own store?\r \r SFG Owner: (with an irritated tone) Look sir I have over 20,000 items in stock, I cant be expected to memorize the prices on all of those items. \r \r (how about getting off your *Bleep* and checking for me)\r \r Me: Ok well thank you, you just lost a possible sale...\r \r SFG Owner: (Snicker laugh, then click)\r \r seriously I dont even know why I tried\r \r \r \r Pros: absolutely none Cons: read the details more
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