THIS PLACE IS TERRIBLE!!!! NEVER USE THEM!!!\r
I dropped off a beaded dress to be cleaned in early Nov. 2009. I was told it would be ""hand"" cleaned, not to worry, and it would be delivered Nov 15.2009. It was returned to me Nov 27, 2009. I didn't notice until a week later that a row of sequins on the front of the dress was missing. I brought it back on Dec 15. 2009 to be fixed and was told i would have it by by Dec 27 - they would buy new beads to replace the ones THEY LOST and fix it. (i was planning on wearing it New Years). 12/28 i called, no dress...was told it would be done and delivered by 12/30. 12/31- still no dress, called and told it would be done by the next week. I called pretty much every week of January and was told it was being worked on. Finally in the first week in february i got a hold of the owner (after being told he was going to call back 2 times before and never did). He got on the phone and was a complete ass and said i didnt give him the right beads to fix it- after i yelled back and said i was told that THEY would buy the beads since it was his cleaners that ruined my dress, he got all defensive and said oh sorry i didnt know that. how could they not have told him!! plus they had lied to me all month saying it was being ""fixed"". he said he would have to buy the beads and get it to me within 2 weeks. Flash forward to today, March 29,2010- still no dress, still have not heard back from the owner after i left more than 5 messages for him. I called today and they said it wasnt fixed yet. So I told them to please have the dress delivered to me today and let the owner know i will tell every person and every website about how horrible they are and if he wants to prevent me from doing so he can finally return my call.. TERRIBLE CUSTOMER SERVICE!! RUINED MY DRESS!!!! WILL NEVER GO THERE AGAIN! \r
Cons: ruined my dress, terrible customer service
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