My husband and I came in for dinner with our young son. After walking in the front door, we were not acknowledged at all by either of the two hostess on duty. My husband said hello, one young lady said hello back and went back to what she was doing. I work in the service industry as well and I understand that even though a customer can not see what you are doing directly does't mean that you are not busy, however, when another group came in after us and immediately got her attention, and more importanty, service, we decided that this was not the place for us. It's a shame because I have been known to recommend the brewery to some of my customers. I don't think I will be doing that anymore.
Pros: Good Beer.
Cons: Bad first impression.
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