I've been going to this restaurant for over 2 years now, but recently I've ordered a bubble tea with tapioca pearl, I found a piece of rubber about 3 inches by 1/4 inch in my bubble tea... I've called the waitress and told her ""What is this?"" she said it's ""rubber ""and she held it in her hand and just stood next to me... no apology, she didn't offer to make me a new one, nor offered to discount the bill, they charged me fully. Perhaps it's time for me to goto another restaurant with a better service
Pros: Large portion of Pho enough for two
Cons: Americanized Pho, not traditional
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