We are from out of town and were enjoying a wonderful vacation in San Antonio. We decided to take my special needs daughter to the theater to see Alice in Wonderland. She is 12 years old , is severely developmentally delayed, in a wheelchair and is unable to talk. We had been watching the movie when we kept hearing someone making hushing sounds. My daughter was making little squeaking sounds because she was so excited to be at the movies. We noticed people walking up and down the stairs but didn't know that there was a problem. Then a lady yelled ,""Could you please leave?"". At that time, we realized these people were talking to us! I started to get my things together and started walking out of the theater when we were met by 3 employees and, get this, AN ARMED SAN ANTONIO POLICE OFFICER!!!!!!!! I asked them if they were there to kick us out. They said that they had a complaint and were there to investigate. I asked why a police officer was there. They couldn't answer. I asked if they were going to arrest my daughter for making her little sounds. They said that they were responding to the complaint! I told them that it is unfortunate that they were happy to see us leave just to please an ignorant person! I asked the officer why he was there and he said he was there just in case! Just in case of what?? In case we refused, we would then be forced by an armed police officer??? I complained to the management and they were non sympathic. I told them that we go the movies almost every weekend and had never had this problem. I believe both the complaining patron and the theather are ignorant of people with special needs and rather than address it, they were happy to have us leave!!! I will never visit this theater again!!!
Cons: Not Special Needs Friendly. Escorted out by armed SAPD!!!
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