I am sorry that elbowknee is upset. We have taken all of our pets there for 12 years and have yet to have a urine smell, but accidents happen. If true that they would not clean it up, it must have been Saturday, which can be busy sometimes. They always know our names and our pet's names, but I am looking for excellent vets & staff, that our pets like too. That is critical for us, not do they recognize me. My family has always had pets. I'm 66 and have seen many vets in many cities. Dr Griggs & staff are top notch. I wish I had more stars to give.
Pros: Excellent Vets & staff
Cons: I wish we lived closer
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