I find it funny that there are no negative reviews when every company at some point will have an unhappy customer; but I have yet to find a negative review, which is why I chose them. Day 1, pick up, 1 mover and one front man, 1 bed room apartment took 2 hours. I over estimated on my inventory list and was quoted with a great price, then with their ridiculous measuring system he comes back with a price that is over $500 more, I could have gone with a name brand company for this price. Now, 21 days later, I still don't have my belongings. I have called, they tell me they put my stuff in storage for a while and it is on its way now. The driver will call 24 hours ahead but really nobody has any idea where my belongings are. They are very lucky I am not in dire need of what is on that truck. Everytime I call, I get a rude response, rude tone from the person on the phone, and the person who sold me on this deal never seems to "be in the office". I would NEVER recommend this company to anybody. I look forward to seeing if my review even stays on ther internet or magically disappears.
Update: 25 days after pick-up, my belongings arrived, and although Key Moving told me they were going to be moving my belongings with their truck, the truck that arrived said "Hercules" on it, which was another horrible experience. The leader was rude, and they were unorganized. It took them an hour just to find my belongings on the truck. When they took other people's belongings off the truck, they threw furniture around and boxes, I feel sorry for them, their belongings did not look in good shape. At least I have my belongings. Although I will probably never have to deal with them, I would never use this company again. I would tell anybody who is searching for a company, that the inexpensive quote they give you, is to have you commit so they can raise the price when you are already trapped by them. HORRIBLE COMPANY, they ended up being the same cost as well known companies that I should have trusted!
Pros: None
Cons: Poor customer service, one moving person
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