Goettl provided excellent service for us in every aspect.? Francisco was the first technician that came to visit our home and sold us a new GK program when it was time to have ours renewed.? After receiving a buyback letter in the mail, Scott Cook was sent out to us and went over every detail involving us getting a new unit as well as the different options we had to choose from.? We were thinking about getting a new unit when we came home to find out our unit was leaking.? We then called Goettl again to set up a standard evaluation.? Austin and Brian were sent out to perform the evaluation.? Brian was very eager to learn and extremely polite.? Austin then sat down with us and explained that our best bet would be to get a new unit.? Austin spent a lot of time on the phone getting the sale to go through which we found very impressive.? Both Austin and Brian were very kind and professional.? The last two technicians that came to our home were Bill and Byron.? They came out to install the new unit and were both very knowledgeable on everything they were doing and completed their work in a timely manner.
Pros: Responsible andhardworking employees
Cons: There aren't any
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