We had been using Jenny as our haircutter for over 2 years. My daughter wanted a few layers & a trim. Her hair WAS long & thick. Jenny cut lopsided layers, & when asked to tweek it, she grabbed my daughter's hair & CHOPPED IT OFF !! Manager Emily & Director Terry were very sympathetic. An unexplainable haircut & action by someone whom we used to think highly of. We don't know why she did this.
Pros: concerned staff
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