JavaScript is not enabled.
Severely understaff - Review by citysearch c | Edo Japanese Restaurant

Edo Japanese Restaurant

Claim

Severely understaff 2/27/2010

We have been going to Edo for a long time and its food and service had been decent. Recently, they had lost their Vietnamese waitress and business was down, therefore, they only kept two waitresses on the weekend nights. BIG mistake! Each waitress had to serve 8-9 tables, beside serving they also had to clean up tables. In short, there were many dirty tables around while customers were waiting. Recently, with the article about them published on Commercial Appeal and their coming out with $5 coupons, they were still full at 8:30 p.m. on Friday nights. Customers left because nobody would take notice them. We left one Friday night ourselves and went to the local Mexican Restaurant who was much faster and cheaper. It surely seems the boss of Edo no longer cares about his business becayse he wanted to sell it and retire but there was no taker. The chefs wanted to take over the restaurant FREE and the boss is jsut buying time. As a result, there are only 3 people working in the kitchen, orders of Sushi all arrive late and some entree orders were incorrect Two waitresses running around like crazy and if you can get any services you would be lucky. I heard the Boss himself was washing dishes in the kitchen himself. If they do not hire any extra helps soon (at lease one extra waitress, one busboy/dish washer and one extra chef), I do not believe they would make it and will start losing customers again. If you must go there, be warned because it may be a long wait. Your better alternative will be Sakura restaurant in Germantown. They have six people making Sushi alone and they are fast. The prices and quality of their entrees are also better than that of Edo. Their Sushi are higher but bigger. Osake in Cordova will be a second choice. Pros: SLOW SERVICE Cons: DECENT FOOD more
Summer SALE!!!:
15% OFF all yearly plans
Use year15 at checkout. Expires 1/1/2021