One day, I took some time to put my business name into the Google search engine and I found not one, but three sites that were speaking about me negatively. It wasn't what they were saying that bothered me as much as the fact that they were saying bad things about me at all and that there was no way for me to refute what they were saying. I couldn't explain myself, offer a rebuttal, diffuse the situation, or clear up the matter. There these negative statements were, staring me in the face, and I was left with nothing that I could say or do.
more