I took my custom made true white wedding dress to janet Davis on Nov. of 2008 and my pick up date was supposed to be in feb. of 09. Unfirtunately i had a horrible experience, my dress was at their cleaners for exactly one year. I had them touch up a few minor sewing repairs on the bottom of the dress, and they kept telling me that the seamstress is still working on the dress. And then aother time i called to check the status of dress, an employee told me it was never sent out, and it will be ready in a month. After the dress ""came back"" from the seamstress they were gonna begin the cleaning process. And like the girl Noor i too had to call back every 2 weeks. And one time when i called the owner came on the phone and told me to come and pick up the dress if im gonna keep complaining about the delay. My mother and I finally went into Janet Davis because they toold us the dress was finally ready, and when we arrived the dress was ivory!!! MY DRESS WAS ORIGINALLY PURE WHITE!!! And then none of the repairs were made. My dress was there for exactly one year and never preserved!! i will never suggest them to anyone. All the employees are unprofessional and extremely rude. The owner didnt care that he changed the color of my dress. i had never been so livid in my entire life.
Cons: rude and very unproffessional
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