I had troy from Whipple come to my house to give me a furnace tune up for a deal they had. My furnace was 9 years old and they told me it had to be replaced. I asked to speak to his supervisor. He called him and had me talk to Kent the owner. He also tried to tell me that my model was outdated and needed to be replaced. When I said that it was only 9 years old he tried to sell me on some cock and bull story about how today's technology is far superior and that the tuneup wouldn't work for my model and I needed to get a new one.
So I told him no thanks and kicked out his lackey troy. Later that day I found a video on youtube that showed me how to do it for 10 bucks and only took 2 hours of my time and is running great with no problems.
NEVER HIRE WHIPPLE FOR ANYTHING! The owner lies through his teeth!
Cons: Kent lied to me directly.
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