My fiance and I went to dinner at Tila's 2/4/2010, and we had previously purchased a $25 coupon from restaurant dot com that we had planned to use that night. After we handed the coupon to the server with the check, he said that they had no longer done business w/ Restaurant dot com and he had to notify Tila (The owner) to see if she would accept it. Tila came over to our table, with a laminated sign (that she must have been keeping in the kitchen, rather than a place where customers could notice) and after rudely telling us that our coupon was no longer accepted at her restaurant (despite the fact that we had already paid for it online), she stooped to the level of asking my fiance if he knew how to read (she was pointing to her 12 pt. font sign that was posted nowhere near the entrance). My fiance then stated calmly ""Since we were not notified of the terminated business partnership between Restaurant dot com and Tila's, I can only agree to pay you in excess of the $25 coupon that I already paid for."" Tila then glared at him and stated SARCASTICALLY ""Wow. Well thanks for being so understanding!!!"" and stormed off. After she returned back with a $25 gift card (like we would EVER go back there after this) I asked her why she felt the need to insult and offend us IN FRONT OF OTHER CUSTOMERS as well! She then asked me ""What did I do??? I didn't mean to be sarcastic!!"" That must have been her 45th personality, that was a bit more empathetic than #44. Then as my fiance stated that he was not going to walk out on the bill, but rather leave a $20 to more than make up for difference - she then told us ""I don't need people like you! I don't care if you don't come back""! We are a bit more mature than she is by a long shot, so as not to disturb other fellow diners, we walked out quietly, leaving the looney bin behind us for good. Then as we neared the door Tila loudly yelled ""THIS IS EMBARRASSING!!!!!!"" To which I replied ""You SHOULD be embarrassed!"" So out of sheer principle, I refuse to spend my hard-earned money to benefit a person that CLEARLY doesn't appreciate the business.
Pros: Good Food
Cons: The Owner is UNBELIEVABLY RUDE
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